Are you in Word Index trouble?

The way you handle word indexes can lead to lawsuits. Continue reading →

Posted on February 16, 2010. Posted in Best Practices, Industry news. Tagged Best Practices, court reporting, lawsuit, transcripts, word index

Yong’s Top Tips for 2010

Introduction [This introduction & 3 tips are reprinted from OMTI's brochure for the 2010 NCRA Firm Owners Executive Conference, held Feb. 3-5 in Orlando, FL.] I wanted to give you my top three tips for ensuring your business will survive … Continue reading →

Posted on February 10, 2010. Posted in Best Practices, OMTI, ReporterBase. Tagged court reporting, Litigation Support, OMTI, RB, ReporterBase, technology

Top Tip #1 for 2010

Is your office getting in the way of your business? Get rid of it. You could save thousands a year in overhead by eliminating costly office space. Before you dismiss this as too radical, remember: Extreme business conditions require you … Continue reading →

Posted on February 10, 2010. Posted in Best Practices, ReporterBase. Tagged RB, ReporterBase

Top Tip #2 for 2010

Who’s afraid of lawyers? Become their partner in cost containment & technology solutions. Before you get that dreaded “We’re switching to someone cheaper” call, make your firm the most cost-effective, attractive solution to your clients’ problems — and tell them … Continue reading →

Posted on February 10, 2010. Posted in Best Practices, ReporterBase. Tagged cost containment, direct deposit, download, network, online, price, RB, ReporterBase, repository, text messaging, transcripts

Top Tip #3 for 2010

It’s never too late to get a jump on the competition. Since everything I’ve described is in RB already, you don’t have to start from scratch finding and adding the latest technology and offering the best services. So even if … Continue reading →

Posted on February 10, 2010. Posted in Best Practices, ReporterBase. Tagged affordable, court reporting, Litigation Support, online, RB, rent, ReporterBase, repository, subscription, technology

Sure you have a lot on your plate, but leave room for your salad.

 

A blog for owners & managers of litigation support businesses by an expert on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.