Email cancellation confirmation as soon as job is cancelled

When a job is cancelled or rescheduled by a client, it is critical to send a confirmation to let the client know that the original job setting has been cancelled by the client. This will protect your firm from a … Continue reading

Posted on . Posted in Communicating with clients, Legal issues, Marketing, RB instructions, RB8, Reference, ReporterBase, Saving time. Tagged

Dealing with legal issues

Give opposing counsel access to case files RB’s central repository can help your clients beyond preparing for a trial. If a client needs to give opposing counsel quick access to case files, be ready with everything already uploaded into the … Continue reading

Posted on . Posted in Legal issues, RB Web, RB8, Reference, ReporterBase. Tagged , ,

Sure you have a lot on your plate, but leave room for your salad.

 

A blog for owners & managers of court reporting firms, video production companies, interpreting agencies, and other litigation support businesses by an expert on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.