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Create RB-PDF transcripts

RB-PDF transcripts are simple to prepare. If you use RB Web, you can also automatically upload them to your clients’ transcript repositories with a single click. In Production > Turn-in, locate the job with an ASCII file you want to … Continue reading →

Posted on May 27, 2011. Posted in Customizing RB8, Marketing, RB instructions, RB Web, RB Web Mobile, RB8, Reference, Saving money, Saving time, Services. Tagged , , , ,

Reviewing case-wide documents

RB Web for Attorneys, Secretaries, Paralegals & Other Clients Give clients a copy of our RB Web user guide (download from the Team RB > Downloads section of our website) or share these instructions with them: Using our secure online … Continue reading →

Posted on May 27, 2011. Posted in Marketing, RB instructions, RB Web, Reference, ReporterBase, Training. Tagged , , , ,

Uploading files

You can upload files of any type and size to the repository. However, you should be mindful of the following when uploading large files: Physical space available on your server Internet connection speed of your clients (for download) Time required … Continue reading →

Posted on May 27, 2011. Posted in RB instructions, RB Web, RB8, Reference, ReporterBase, Saving time. Tagged ,

Know what clients prefer

With today’s cutthroat competition from all sides, trying to compete on price can be a quick road to ruin for a small company. Contrary to common perception, clients will not go almost anywhere just to save a buck. What your … Continue reading →

Posted on May 27, 2011. Posted in Marketing, RB instructions, RB Web, RB8, Reference, ReporterBase, Saving time. Tagged , ,

Add SSL certification to your RB Web

Did you ever have a client ask if your RB Web site is SSL-certified? Secure Sockets Layer (SSL) is a common protocol used for managing secure exchanges of information over the Internet. It’s commonly used for e-commerce to protect your … Continue reading →

Posted on May 27, 2011. Posted in Marketing, Options & plug-ins, RB Web, Reference, Security. Tagged , , , ,

Saving reporters money

Help your reporters keep more of their money in their pockets without costing your business extra with these RB and RB Web features: Offer direct deposit so reporters do not have to wait for their pay or travel to the … Continue reading →

Posted on May 27, 2011. Posted in RB Web, RB Web Mobile, RB8, Reference, Reporter perks, Saving money, Saving time. Tagged , , , , , , ,

Expand your company’s reach through collaboration

Exchanging jobs with other litigation support agencies around the country and the world is a common way of providing clients with superior service and increasing their loyalty. Whether they have a need locally or in a place outside of your … Continue reading →

Posted on May 26, 2011. Posted in Marketing, RB Web, RB8, Reference, ReporterBase, Saving money, Saving time. Tagged , , , , , , ,

Offer online pay statements

If you have RB Web, reporters and other resources can access their pay statements online so that you do not have to mail them paper statements. They don’t have to worry about losing their pay statements – they can access … Continue reading →

Posted on May 26, 2011. Posted in Communicating with resources, Outsourcing, RB Web, RB Web Mobile, Reference, Reporter perks, ReporterBase, Saving money, Saving time. Tagged , , ← Older posts Newer posts →

Sure you have a lot on your plate, but leave room for your salad.

 

A blog for owners & managers of court reporting firms, video production companies, interpreting agencies, and other litigation support businesses by an expert on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.