Introduction

[This introduction & 3 tips are reprinted from OMTI's brochure for the 2010 NCRA Firm Owners Executive Conference, held Feb. 3-5 in Orlando, FL.]

I wanted to give you my top three tips for ensuring your business will survive and thrive in 2010.

Last year was a tough one for many court reporting firms. It was the worst I’ve seen my clients experience in my 25 years of developing software and services for managing and marketing legal support businesses.

While the overall economy is slowly improving, I foresee continued tough times for your industry. The legal industry is experiencing stagnant business growth so cost containment is one area they are focusing on, leading many firms to drop longtime vendors in the hopes of lowering their outside costs.

At the same time, they are also more open than ever to new ways of doing business and using technology to save money and improve their own services. So in spite of the disturbing trend of disappearing loyalty, there is still business for you out there, but only if you do everything you can to cut costs, maximize efficiency, provide relevant services and communicate effectively.

I believe you can be successful in 2010, and to help you hold onto your clients, win new clients and improve your business, I offer you my top tips for 2010 and best wishes for a prosperous year.

Sincerely,
Yong Lee, President & CEO
OMTI, developers of ReporterBase

Tip #1 | Tip #2 | Tip #3

*Updated* 7th annual Team RB user conference, Sept. 25 & 26

Every year since 2002, OMTI has sponsored a conference for litigation support business owners and managers. Topics covered typically include the latest developments in business management software, new technologies and best business practices for the industry.
The conferences are called Team RB user conferences because they focus on ReporterBase (RB) software and companies that use it. This year’s conference theme was “Navigating through turbulent times.”

Three seminars were presented over 2 days covering what’s new in business management & online services, plus future projections for the industry. Emphasis was on cost cutting while preserving business and protecting profits.

Yong Lee, president & CEO of OMTI, led the seminars.

In keeping with this year’s theme, this year’s conference was online to be easy to attend and inexpensive.

Visit our website for more details.