Keep reporters informed without interrupting their day

SMS (Short Message Service), commonly referred to as “text messaging,” is a service for sending short messages of up to 160 characters to mobile devices. SMS is similar to paging. However, SMS messages do not require the mobile phone to … Continue reading →

Posted on May 27, 2011. Posted in Communicating with resources, RB instructions, Reference, Reporter perks, Saving time. Tagged Assign Resources, job assignments, mobile, SMS, text messaging

Send text messages from RB8

Use RB8’s Short Message Service (SMS) text messaging to send a short message to someone’s cell phone. It’s easier than texting from a cell phone and faster than calling. From the person’s contact screen in RB8, click the up arrow … Continue reading →

Posted on May 27, 2011. Posted in Communicating with clients, Communicating with resources, Reference. Tagged SMS, text messaging

Saving reporters money

Help your reporters keep more of their money in their pockets without costing your business extra with these RB and RB Web features: Offer direct deposit so reporters do not have to wait for their pay or travel to the … Continue reading →

Posted on May 27, 2011. Posted in RB Web, RB Web Mobile, RB8, Reference, Reporter perks, Saving money, Saving time. Tagged direct deposit, mobile apps, online pay statements, online turn-in, RB-PDF transcripts, SMS, text messaging, transcripts

Promoting your RB Web mobile app

There’s been a lot of excitement about the new RB Web Mobile Apps that give your clients and resources access to their job information on their smartphones. While I am very happy so many of you are interested in offering … Continue reading →

Posted on March 29, 2011. Posted in RB Web, RB Web Mobile, ReporterBase, Team RB. Tagged advertising, apps, download, Facebook, LinkedIn, marketing, mobile apps, presentation, RB Web, RB Web Mobile App, smartphone, social media, Team RB, technology, text messaging, Twitter, Yelp

Top Tip #2 for 2010

Who’s afraid of lawyers? Become their partner in cost containment & technology solutions. Before you get that dreaded “We’re switching to someone cheaper” call, make your firm the most cost-effective, attractive solution to your clients’ problems — and tell them … Continue reading →

Posted on February 10, 2010. Posted in Best Practices, ReporterBase. Tagged cost containment, direct deposit, download, network, online, price, RB, ReporterBase, repository, text messaging, transcripts

Sure you have a lot on your plate, but leave room for your salad.

 

A blog for owners & managers of court reporting firms, video production companies, interpreting agencies, and other litigation support businesses by an expert on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.