Category Archives: Lesson

Review historical data on merged entities

Review mergers of contacts, firms, and locations for the current month or any date range, and update individual entries’ listings if desired


Suggest & vote on ideas to make MR9 better

Got an idea to improve MR9? Submit it to MR9’s online forum


Use support tickets to resolve issues

Get support from OMTI with tickets that provide a paper trail


Find answers to your MR9 questions

Find step-by-step tutorials for many functions as well as solutions to error messages and other problems.


Invite clients to use your MR Connect

After entering contacts into MR9, simplify everyone’s lives by emailing them invitations to MR Connect that automatically includes their login credentials and onboarding info


Email clients automatic payment receipts

Quickly acknowledge client payments with automated receipts


Override data locks when needed

When you absolutely need to edit something that another user is currently editing, you can take this extreme measure


Change your password anytime

Update your password periodically and/or change your password to one you prefer


Send and receive notifications/messages within MR9

Communicate within MR9 using this quasi-email function


Set preferences for your MR Connect site

Customize the MR Connect experience for contacts by setting function preferences