Several mobile carriers no longer support email-to-SMS sending

RB9A recent trend among mobile carriers is to remove the ability to send SMS texts from email accounts. What this means is that sending text messages from within RB9 is no longer possible from accounts with those mobile carriers.

We have removed the following mobile carriers from the options in RB9 for texting contacts and resources:

  • AT&T
  • Verizon PCS
  • Xfinity Mobile

We are looking into a solution to this issue, but at this time we haven’t found anything. We will keep you posted on the status of this situaton.

If you have any questions about this change, please contact RB Support.

Listed under Communicating with clients, Communicating with resources, RB Connect, RB Connect Mobile, RB9, RB9 update |