Learn about RB9 with ReporterBase 101
ReporterBase 101 covers RB9’s modules, each module’s functions, and RB9 concepts in individual lessons. Continue reading
Idea Salad
Sure you have a lot on your plate, but leave room for your salad.
A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.
Information about ReporterBase & MetaRecords, business management software for legal support businesses
Orient new employees to your industry & RB9
Free downloadable publication explains the legal industry, what a court reporting agency does, and how RB9 is used in court reporting and other legal support businesses. Continue reading
May ’20 update includes better paper trails & faster client searches
RB9.11 released May 1, 2020 includes many new efficiencies and some valuable new options, like the ability to print envelopes from RB9. Continue reading
What is RB Connect Mobile?
As its name implies, RB Connect Mobile gives your clients and reporters access to your RB Connect on their smart phones and other mobile devices. You clients can do everything they do online but in an environment designed for the much smaller screens of mobile devices. Continue reading
Keep your text messages brief & to the point
When crafting SMS messages in RB, keep in mind that different carriers have different character limits for text messages (some as short as 67 characters for Subject and Message combined). If your message is too long, it will be truncated and missing important information. Continue reading
Does the new consumer privacy act apply to you?
A new state law, the California Consumer Privacy Act (CCPA), went into effect this month, and even if you are not a California business, it might affect you. Continue reading
How to add a credit card payment option to invoices
Change your invoices to include a credit card payment box and a customized invoice message. Continue reading
May 2014 ReporterBase ad in the JCR
Is your business built on a weak foundation? Continue reading
Mobile-ize your office & meet your clients where they are
[UPDATE July 2019:This product has been replaced by RB Connect Mobile.] Cost-consciousness is here to stay at your favorite law firms. Even the best of clients feel the squeeze from their corporate and insurance agency clients to contain costs in … Continue reading
Automate your support system: Job change requests
RB8’s Support Ticket System gives your clients and resources a way to easily communicate with your office and retain a “paper trail” of their communications. In addition to users typing in requests manually in RB Web, RB8 also generates some … Continue reading
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