More features of 2021’s Q4 update
RB9’s fourth quarter update, RB 9.23, released October 12, 2021, is a major update with over 50 additions/changes, including a new function. Continue reading
Idea Salad
Sure you have a lot on your plate, but leave room for your salad.
A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.
Information about ReporterBase & MetaRecords, business management software for legal support businesses
New RB Connect function & lots of new features in RB9.20
The latest RB9 update, released March 2021, includes some system-wide updates plus new features in 28 RB9 functions and 5 RB Connect functions, and a new RB Connect function. Continue reading
February 2021 RB ad in the JCR
Part 2 of what to look for in a partner: Empathy Continue reading
Learn about RB9 with ReporterBase 101
ReporterBase 101 covers RB9’s modules, each module’s functions, and RB9 concepts in individual lessons. Continue reading
Orient new employees to your industry & RB9
Free downloadable publication explains the legal industry, what a court reporting agency does, and how RB9 is used in court reporting and other legal support businesses. Continue reading
May ’20 update includes better paper trails & faster client searches
RB9.11 released May 1, 2020 includes many new efficiencies and some valuable new options, like the ability to print envelopes from RB9. Continue reading
What is RB Connect Mobile?
As its name implies, RB Connect Mobile gives your clients and reporters access to your RB Connect on their smart phones and other mobile devices. You clients can do everything they do online but in an environment designed for the much smaller screens of mobile devices. Continue reading
Keep your text messages brief & to the point
When crafting SMS messages in RB, keep in mind that different carriers have different character limits for text messages (some as short as 67 characters for Subject and Message combined). If your message is too long, it will be truncated and missing important information. Continue reading
Does the new consumer privacy act apply to you?
A new state law, the California Consumer Privacy Act (CCPA), went into effect this month, and even if you are not a California business, it might affect you. Continue reading
How to add a credit card payment option to invoices
Change your invoices to include a credit card payment box and a customized invoice message. Continue reading
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