Category Archives: RB Lite

First RB9 update of 2024 requires new UPS shipping credentials

In this first update of 2024 (release date: March 6) the authentication method for UPS accounts has changed because the current method will stop working soon. To keep using UPS shipping labels in RB9 you must set up new accounts

Posted on by OMTI’s Communications Director.

When is a location a Location?

When scheduling a job you have several Location Type options. With a new location, how do you decide which option to choose?

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2023: Year in review

The big news in 2023 was 2 major RB9 updates that added 5 new functions and a plethora of improvements

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Update forms for separate task times

The November 6, 2023 RB9 update included a couple of new features that require some setup on your part if you are going to use them. This article details our recommendations for updating forms that are affected by the new ability to schedule tasks at different times from their jobs.

Posted on by OMTI’s Communications Director.

Update forms for hybrid job locations

The November 6, 2023 RB9 update included a couple of new features that require some setup on your part if you are going to use them. This article details our recommendations for updating forms that are affected by the new ability to schedule both in-person and Zoom meetings for the same job.

Posted on by OMTI’s Communications Director.

New functions & other improvements in 2023 Q4 RB9 update

You will start seeing improvements in the latest RB9 update even before you sign in: The Login screen now automatically displays the last Login Name used eliminating the need to enter your user name every time. The latest RB9 update,

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Things to Know/Do After RB 9.44 Update Release

The next RB9 update — to be released Nov. 6, 2023 — includes 2 new features that will require some setup on your part for your RB9 to work correctly

Posted on by OMTI’s Communications Director.

New and updated training videos in RB Help Center

In last month’s newsletter we included a list of updated step-by-step tutorials in the RB Help Center. This month we have added new and updated training videos for RB9 and RB Lite. We have also added subtitles to the training videos

Posted on by OMTI’s Communications Director.

Updated step-by-step tutorials available online

The RB Help Center has a wealth of training materials for you and your staff to get up to speed on RB9 and RB Lite. And since RB9 has gone through multiple updates since its release in 2018, we have

Posted on by OMTI’s Communications Director.