Sure you have a lot on your plate, but leave room for your salad.

A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.

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Information about ReporterBase & MetaRecords, business management software for legal support businesses

Know who is calling

You can easily see who your best clients are by looking at the number of calls they generate. This is better for your marketing staff to know because total invoice amounts can be misleading — a lot of work is … Continue reading

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Create RB-PDF transcripts

[NOTE December 2018: These instructions are for RB8, which is no longer available. To find instructions for RB9 PDF Transcripts, download the RB9 user guide.] RB-PDF transcripts are simple to prepare. If you use RB Web, you can also automatically … Continue reading

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Reviewing case-wide documents

RB Web for Attorneys, Secretaries, Paralegals & Other Clients Give clients a copy of our RB Web user guide (download from the Team RB > Downloads section of our website) or share these instructions with them: Using our secure online … Continue reading

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