Sure you have a lot on your plate, but leave room for your salad.

A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.

Information about ReporterBase & MetaRecords, business management software for legal support businesses

Orient new employees to your industry & RB9

Free downloadable publication explains the legal industry, what a court reporting agency does, and how RB9 is used in court reporting and other legal support businesses. Continue reading →

Posted on August 19, 2020.

May ’20 update includes better paper trails & faster client searches

RB9.11 released May 1, 2020 includes many new efficiencies and some valuable new options, like the ability to print envelopes from RB9. Continue reading →

Posted on May 12, 2020.

RB9 Winter 2020 update features security & convenience

The first RB9 update of 2020 incorporates client requests from the Idea Collaborator and best business practices for security and accounting. Continue reading →

Posted on February 14, 2020.

How to deal with potential RB9 downsides

Since RB9 is a new way of working, we have compiled a list of potential RB9 downsides along with how to deal with them. Continue reading →

Posted on August 27, 2019.

June 2019 RB ad in the JCR

No more back-ups Continue reading →

Posted on June 1, 2019.

May 2019 RB ad in the JCR

High-level security Continue reading →

Posted on May 1, 2019.

What does “better than backup” mean?

It used to be that the only way to protect your data was to make backups. That way, in the event of a server crash, you could restore your data. But backups are a very imperfect solution, and RB9 offers a better way. Continue reading →

Posted on April 29, 2019.