Category Archives: RB9 update
Several mobile carriers no longer support email-to-SMS sending
Unfortunately these changes have taken effect immediately but we are looking for solutions …
Major RB9 update brings everything together
This update is a major streamlining of RB9, incorporating the Customer Portal of omti.com and the Agency side of ReporterBase.com …
RB9 FedEx shipping update requires action
Another update that requires your attention if you use RB9 to print and track shipping labels …
First RB9 update of 2024 requires new UPS shipping credentials
In this first update of 2024 (release date: March 6) the authentication method for UPS accounts has changed because the current method will stop working soon. To keep using UPS shipping labels in RB9 you must set up new accounts…
New functions & other improvements in 2023 Q4 RB9 update
You will start seeing improvements in the latest RB9 update even before you sign in: The Login screen now automatically displays the last Login Name used eliminating the need to enter your user name every time. The latest RB9 update,…
Things to Know/Do After RB 9.44 Update Release
The next RB9 update — to be released Nov. 6, 2023 — includes 2 new features that will require some setup on your part for your RB9 to work correctly …
Updated Microsoft email protocol
Use this new protocol when setting up RB to work with Microsoft 365 …
Don’t lose Zoom interactivity
Zoom has announced that they are deprecating the API we use to connect RB to Zoom. What this means is that your Zoom meeting controls in RB will stop working June 1, 2023 unless you update your settings. …
New functions & other great improvements in 1/1/23 update
The RB 9.40 update, to be released January 1, is a major update. It includes some system-wide updates — such as multiple column sorting in results grids — plus new functions and new features in over 20 RB9, RB Lite, and RB Connect/RB Connect Mobile functions. …