Category Archives: RB9

RB9 FedEx shipping update requires action

Another update that requires your attention if you use RB9 to print and track shipping labels

Posted on by OMTI’s Communications Director.

RB9 & RB Connect animation

Win new clients with online case repositories

Posted on by OMTI’s Communications Director.

First RB9 update of 2024 requires new UPS shipping credentials

In this first update of 2024 (release date: March 6) the authentication method for UPS accounts has changed because the current method will stop working soon. To keep using UPS shipping labels in RB9 you must set up new accounts

Posted on by OMTI’s Communications Director.

When is a location a Location?

When scheduling a job you have several Location Type options. With a new location, how do you decide which option to choose?

Posted on by OMTI’s Communications Director.

2023: Year in review

The big news in 2023 was 2 major RB9 updates that added 5 new functions and a plethora of improvements

Posted on by OMTI’s Communications Director.

RB9 & QuickBooks animation

With RB9 you don’t have to reenter your financials into QuickBooks manually

Posted on by OMTI’s Communications Director.

Update forms for separate task times

The November 6, 2023 RB9 update included a couple of new features that require some setup on your part if you are going to use them. This article details our recommendations for updating forms that are affected by the new ability to schedule tasks at different times from their jobs.

Posted on by OMTI’s Communications Director.

Update forms for hybrid job locations

The November 6, 2023 RB9 update included a couple of new features that require some setup on your part if you are going to use them. This article details our recommendations for updating forms that are affected by the new ability to schedule both in-person and Zoom meetings for the same job.

Posted on by OMTI’s Communications Director.

New functions & other improvements in 2023 Q4 RB9 update

You will start seeing improvements in the latest RB9 update even before you sign in: The Login screen now automatically displays the last Login Name used eliminating the need to enter your user name every time. The latest RB9 update,

Posted on by OMTI’s Communications Director.