Category Archives: RB9

Several mobile carriers no longer support email-to-SMS sending

Unfortunately these changes have taken effect immediately but we are looking for solutions

Posted on by OMTI’s Communications Director.

Give clients a shortcut to your RB Connect Mobile

Give your clients and resources instructions for easy access to your RB Connect Mobile

Posted on by OMTI’s Communications Director.

Terms of Service now on our website 

Now instead of looking up your Lease Agreement you can easily find everything relevant to your use of RB9 and other OMTI Services on our website

Posted on by OMTI’s Communications Director.

Major RB9 update brings everything together

This update is a major streamlining of RB9, incorporating the Customer Portal of omti.com and the Agency side of ReporterBase.com

Posted on by OMTI’s Communications Director.

RB Zoom integration animation

Schedule Zoom depos in RB9 with one click

Posted on by OMTI’s Communications Director.

RB9 FedEx shipping update requires action

Another update that requires your attention if you use RB9 to print and track shipping labels

Posted on by OMTI’s Communications Director.

RB9 & RB Connect animation

Win new clients with online case repositories

Posted on by OMTI’s Communications Director.

First RB9 update of 2024 requires new UPS shipping credentials

In this first update of 2024 (release date: March 6) the authentication method for UPS accounts has changed because the current method will stop working soon. To keep using UPS shipping labels in RB9 you must set up new accounts

Posted on by OMTI’s Communications Director.

When is a location a Location?

When scheduling a job you have several Location Type options. With a new location, how do you decide which option to choose?

Posted on by OMTI’s Communications Director.