Category Archives: RB9
Searching for information in text fields in RB9
Did you know that you can find information entered in text fields in RB9 even if they are not one of the filters in Search Criteria? …
Several mobile carriers no longer support email-to-SMS sending
Unfortunately these changes have taken effect immediately but we are looking for solutions …
Give clients a shortcut to your RB Connect Mobile
Give your clients and resources instructions for easy access to your RB Connect Mobile …
Terms of Service now on our website
Now instead of looking up your Lease Agreement you can easily find everything relevant to your use of RB9 and other OMTI Services on our website …
Major RB9 update brings everything together
This update is a major streamlining of RB9, incorporating the Customer Portal of omti.com and the Agency side of ReporterBase.com …
RB9 FedEx shipping update requires action
Another update that requires your attention if you use RB9 to print and track shipping labels …
First RB9 update of 2024 requires new UPS shipping credentials
In this first update of 2024 (release date: March 6) the authentication method for UPS accounts has changed because the current method will stop working soon. To keep using UPS shipping labels in RB9 you must set up new accounts…
When is a location a Location?
When scheduling a job you have several Location Type options. With a new location, how do you decide which option to choose? …