Orient new employees to your industry & RB9
Free downloadable publication explains the legal industry, what a court reporting agency does, and how RB9 is used in court reporting and other legal support businesses. Continue reading
Idea Salad
Sure you have a lot on your plate, but leave room for your salad.
A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.
Information about ReporterBase & MetaRecords, business management software for legal support businesses
February 2020 RB ad in the JCR
Wouldn’t you like to love how you work? Continue reading
What to do now that free StartSSL digital signatures for RB-PDF transcripts are being discontinued
Digital signature vendor choices are narrowing. Our preferred vendor is getting out of the business. But there are other options. Continue reading
Troubleshooting sales commissions in RB8
Are you having problems with sales commissions on RB8 invoices? Continue reading
Mobile-ize your office & meet your clients where they are
[UPDATE July 2019:This product has been replaced by RB Connect Mobile.] Cost-consciousness is here to stay at your favorite law firms. Even the best of clients feel the squeeze from their corporate and insurance agency clients to contain costs in … Continue reading
Storing resource-related documents
Like the repositories for case, job, witness, invoice and firm in RB8, you have a place in the central repository to store all resource-related documents, such as signed contracts. Go to Setup > Resources. In the Search Criteria pane, provide … Continue reading
Offer direct deposit
Did you know you could save anywhere from $1.00 to $2.50 per payment by using direct deposit instead of paper checks? In addition to substantial cost savings, there are other benefits: Direct deposit eliminates manual check preparation and mailing. Direct … Continue reading
Offer incentive bonus programs
Well-planned incentive bonus programs can help you attract and retain highly talented reporters. For example, when new reporters walk in the door with attorneys already in their pockets, use the Client Of feature in RB8 to: Track the amount of … Continue reading
Provide online case repositories for sharing files
When you have several reporters working on the same case, it can be very useful for them to share certain files, such as a master word index. RB Web online offices for reporters are integrated with RB8’s built-in central repository, … Continue reading
Keep reporters informed without interrupting their day
SMS (Short Message Service), commonly referred to as “text messaging,” is a service for sending short messages of up to 160 characters to mobile devices. SMS is similar to paging. However, SMS messages do not require the mobile phone to … Continue reading
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