When a job is cancelled or rescheduled by a client, it is critical to send a confirmation to let the client know that the original job setting has been cancelled by the client. This will protect your firm from a possible law suit in the future.
- Right-click on the job you just cancelled (or rescheduled), then choose Send Confirmations.
- If you want to:
- Use a different cancellation confirmation form, select one in the Form Name drop-down.
- Change the subject line and/or the message of this email, check the Show mail composer for Email box.
- Right-click on the job, then choose Send.