Category Archives: Best Practices

Advanced training, tips and information about getting the most out of RB and MR

September 2020 RB ad in the JCR

Prepare to learn a new way of working

Posted on by OMTI Communications Director.

Keep your text messages brief & to the point

When crafting SMS messages in RB, keep in mind that different carriers have different character limits for text messages (some as short as 67 characters for Subject and Message combined). If your message is too long, it will be truncated and missing important information.

Posted on by OMTI Communications Director.

Does the new consumer privacy act apply to you?

A new state law, the California Consumer Privacy Act (CCPA), went into effect this month, and even if you are not a California business, it might affect you.

Posted on by OMTI Communications Director.

How to deal with potential RB9 downsides

Since RB9 is a new way of working, we have compiled a list of potential RB9 downsides along with how to deal with them.

Posted on by OMTI Communications Director.

What does “better than backup” mean?

It used to be that the only way to protect your data was to make backups. That way, in the event of a server crash, you could restore your data. But backups are a very imperfect solution, and RB9 offers a better way.

Posted on by OMTI Communications Director.

How to manage conference rooms to avoid double-booking

Think of conference rooms as resources, not locations

Posted on by OMTI Communications Director.