Category Archives: Communicating with clients
Passive Marketing
RB8’s calendar includes several automated email procedures for informing clients about the status of their requests and jobs unobtrusively. These emails also work as a way of passively marketing your business by keeping your company, not just an individual reporter, in your clients’ minds. …
Who to send confirmation emails to
How to make confirmation emails go to the secretary or paralegal, not the attorney. …
Who’s afraid of lawyers?
Become their partner in cost containment & technology solutions. …
Tips to help you market your business & save money
This is the second in a two-part series aimed at helping RB8 users get the most out of their tools. …
Do more/earn more with RB8
To help you get the most out of your tools, we’ve asked some of your fellow RB users about how they use RB to attract clients, increase efficiency and be more profitable. In this article, we compiled some of their tips for using online case repositories, RB-PDF transcripts, and paperless archives. …
So easy a caveman could do it
Jim Colville owns Colville & Associates, a court reporting firm in Tucson, Arizona. He has been a court reporter for 40 years, and an RB user since the “stone age” of DOS. He set up his first online case repository this year, and this is his story. …
Latest release includes exhibit linking
RB8’s PDF transcript creator includes three new conveniences: exhibit linking, merged PDF transcripts, and master word lists. …
Adding value with web technologies
[Article reprint from STAR newsletter]
By Yong Lee, President & CEO, ReporterBase …
Yong presents Best Practices in web marketing
Do you market your services on the web? If so, how pleased are you with the results? Do you want to learn more about marketing to lawyers on the web? …