Category Archives: Communicating with clients

Passive Marketing

RB8’s calendar includes several automated email procedures for informing clients about the status of their requests and jobs unobtrusively. These emails also work as a way of passively marketing your business by keeping your company, not just an individual reporter, in your clients’ minds.

Posted on by OMTI Communications Director.

Who to send confirmation emails to

How to make confirmation emails go to the secretary or paralegal, not the attorney.

Posted on by OMTI Communications Director.

Who’s afraid of lawyers?

Become their partner in cost containment & technology solutions.

Posted on by OMTI Communications Director.

Tips to help you market your business & save money

This is the second in a two-part series aimed at helping RB8 users get the most out of their tools.

Posted on by OMTI Communications Director.

Do more/earn more with RB8

To help you get the most out of your tools, we’ve asked some of your fellow RB users about how they use RB to attract clients, increase efficiency and be more profitable. In this article, we compiled some of their tips for using online case repositories, RB-PDF transcripts, and paperless archives.

Posted on by OMTI Communications Director.

So easy a caveman could do it

Jim Colville owns Colville & Associates, a court reporting firm in Tucson, Arizona. He has been a court reporter for 40 years, and an RB user since the “stone age” of DOS. He set up his first online case repository this year, and this is his story.

Posted on by OMTI Communications Director.

Latest release includes exhibit linking

RB8’s PDF transcript creator includes three new conveniences: exhibit linking, merged PDF transcripts, and master word lists.

Posted on by OMTI Communications Director.

Adding value with web technologies

[Article reprint from STAR newsletter]

By Yong Lee, President & CEO, ReporterBase

Posted on by OMTI Communications Director.

Yong presents Best Practices in web marketing

Do you market your services on the web? If so, how pleased are you with the results? Do you want to learn more about marketing to lawyers on the web?

Posted on by OMTI Communications Director.