Listed under RB8 updates Tagged alert group, Confirmation Email, custom triggers, live chat, Message Center, RB Web, RB8 update
Sure you have a lot on your plate, but leave room for your salad.
A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.
Release date: May 11, 2012
Now you can connect with the OMTI Support Team using live chat within RB8.
In RB’s Message Center, identical alerts or system notifications were difficult to distinguish without going into the detail. The subject line now includes specific information (job number, invoice number, etc.) so that the messages can be segregated without bringing up details.
In Users and Groups, a new alert group, Job Acknowledged, has been added. Users in this group will be notified when resources acknowledge their job assignments via RB Web.
The confirmation email that is sent automatically when the client requests cancellation via RB Web now can be customized by modifying the new template provided.
If you altered RB8 with custom triggers, they will now be automatically removed from the system due to the increasing incidents of unexpected errors and other issues arising from these non-standard codes.
Listed under RB8 updates | Tagged alert group, Confirmation Email, custom triggers, live chat, Message Center, RB Web, RB8 update
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |