Category Archives: RB Lite
Answers to 2025’s top RB9 questions
In this article, we answer your 2 most-asked support questions from 2025 and provide some How-To’s
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Are you using the new functions in RB 9.60?
Check out the new functions in the latest RB9 update and use them to make your work processes easier …
Use RB Notation to “tag” jobs
Organize jobs with your own custom searchable “tags” …
Terms of Service now on our website
Now instead of looking up your Lease Agreement you can easily find everything relevant to your use of RB9 and other OMTI Services on our website …
Major RB9 update brings everything together
This update is a major streamlining of RB9, incorporating the Customer Portal of omti.com and the Agency side of ReporterBase.com …
First RB9 update of 2024 requires new UPS shipping credentials
In this first update of 2024 (release date: March 6) the authentication method for UPS accounts has changed because the current method will stop working soon. To keep using UPS shipping labels in RB9 you must set up new accounts…
When is a location a Location?
When scheduling a job you have several Location Type options. With a new location, how do you decide which option to choose? …
Did you know you can send eFaxes from RB9?
Learn how to send faxes from RB9/RB Lite …
2023: Year in review
The big news in 2023 was 2 major RB9 updates that added 5 new functions and a plethora of improvements …