Sure you have a lot on your plate, but leave room for your salad.

A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.

Information about ReporterBase & MetaRecords, business management software for legal support businesses

2014: 2nd half update

Streamlined RB-PDF Transcript production, more customization options & better-looking transcripts, errata sheets added to RB-PDF Transcripts, more flexible exhibit linking, client can request transcripts for billed jobs online, embedded PDFs in emails eliminate the need to open attachments, easier to search notes logs, view files directly from main screens, confirm jobs faster, use affiliated agencies & other resources as depo locations, invoices messages are now twice as long, set job due days at the number client firms want, faster management tasks, send resources their payroll reports via email, give clients & resources more information, attorneys can pay invoices for other attorneys, attorneys can upload files to jobs (regardless of job status), attorneys can do more with Transcript Packages, reporters can create their own master word lists, reporters can look up firms online, and more Continue reading

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Passive Marketing

RB8’s calendar includes several automated email procedures for informing clients about the status of their requests and jobs unobtrusively. These emails also work as a way of passively marketing your business by keeping your company, not just an individual reporter, … Continue reading

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