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A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.

Tag Archives: Support Ticket System

Automate your support system: Requests for time off

You can eliminate calls and emails by using the Support Ticket System for reporter requests for time off. …

Posted on July 1, 2011 by OMTI Communications Director.

Automate your support system: Job change requests

RB8’s Support Ticket System gives your clients and resources a way to easily communicate with your office and retain a “paper trail” of their communications. …

Posted on July 1, 2011 by OMTI Communications Director.

Automate your support system

Use RB Web’s Support Ticket System to communicate between your office and your clients and reporters. …

Posted on May 27, 2011 by OMTI Communications Director.

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