Sure you have a lot on your plate, but leave room for your salad.

A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.

Information about ReporterBase & MetaRecords, business management software for legal support businesses

2013: 2nd half update

Change the order of misc. charges on an invoice, use new system codes for easier file selection, look up who created or modified parties & orders, quickly update job location when ordering party changes, automatically log Sales Rep/Client Of changes, attach ASCII files to RB Transcript Packages, add billing addresses for resources, notify parties instantly when RB Transcript Packages are available, update multiple contacts’ billing email addresses at once, speed up exhibit linking, show clients more info about files and resources online, RB Web SSL certification has been strengthened, new features for attorneys using RB Web, and more Continue reading

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Offer incentive bonus programs

Well-planned incentive bonus programs can help you attract and retain highly talented reporters. For example, when new reporters walk in the door with attorneys already in their pockets, use the Client Of feature in RB8 to: Track the amount of … Continue reading

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