Sure you have a lot on your plate, but leave room for your salad.

A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.

Information about ReporterBase & MetaRecords, business management software for legal support businesses

Know who has stopped calling

How many clients does your firm lose every year? With churn increasing and customer loyalty fading, winning back lost clients and keeping them has never been more critical. According to a marketing study, your chances of winning back a former … Continue reading

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Marketing tips

RB tools and strategies from fellow users to help you promote your firm. Find further details and instructions under See Also below. Free marketing materials As an RB users, you are a member of Team RB. Sign into the member … Continue reading

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Top features of RB8’s Q1 2009 release

First quarter 2009 might have been the perfect time for improving your marketing efforts and client communications with RB8’s quarterly update. Here’s a look at the top 2 new capabilities in this update of RB8: Classify firms, contacts & resources with unlimited tags … Continue reading

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