Category Archives: Communicating with resources
Automate your support system
Use RB Web’s Support Ticket System to communicate between your office and your clients and reporters. …
Keep reporters informed without interrupting their day
Use RB8’s SMS capability to notify reporters of their job assignments easily and reliably. …
Send text messages from RB8
Use RB8’s Short Message Service (SMS) text messaging to send a short message to someone’s cell phone. It’s easier than texting from a cell phone and faster than calling. …
Offer online pay statements
If you have RB Web, reporters and other resources can access their pay statements online so that you do not have to mail them paper statements. …
Adding value with web technologies
[Article reprint from STAR newsletter]
By Yong Lee, President & CEO, ReporterBase …