Category Archives: Communicating with resources
February 2021 RB ad in the JCR
Part 2 of what to look for in a partner: Empathy …
Learn about RB9 with ReporterBase 101
ReporterBase 101 covers RB9’s modules, each module’s functions, and RB9 concepts in individual lessons. …
Orient new employees to your industry & RB9
Free downloadable publication explains the legal industry, what a court reporting agency does, and how RB9 is used in court reporting and other legal support businesses. …
May ’20 update includes better paper trails & faster client searches
RB9.11 released May 1, 2020 includes many new efficiencies and some valuable new options, like the ability to print envelopes from RB9. …
What is RB Connect Mobile?
As its name implies, RB Connect Mobile gives your clients and reporters access to your RB Connect on their smart phones and other mobile devices. You clients can do everything they do online but in an environment designed for the much smaller screens of mobile devices. …
Keep your text messages brief & to the point
When crafting SMS messages in RB, keep in mind that different carriers have different character limits for text messages (some as short as 67 characters for Subject and Message combined). If your message is too long, it will be truncated and missing important information. …
Does the new consumer privacy act apply to you?
A new state law, the California Consumer Privacy Act (CCPA), went into effect this month, and even if you are not a California business, it might affect you. …
