Category Archives: ReporterBase
RB-PDF customization options
RB-PDF Transcript customization options help you match client expectations for how their transcripts should look and better brand your company’s transcripts: …
Entering Job Parties through Turn-In
If you could get the names of all the attorneys who are present at a proceeding, not just the ordering attorneys, within a day or two of their appearance, you could start marketing to the rest of the attorneys and possibly get more copy sales. …
Automate your support system: Requests for time off
You can eliminate calls and emails by using the Support Ticket System for reporter requests for time off. …
Automate your support system: Job change requests
RB8’s Support Ticket System gives your clients and resources a way to easily communicate with your office and retain a “paper trail” of their communications. …
Don’t panic about last-minute jobs, blast them instead
With RB8’s Resource Blast, you have an efficient way to deal with panic jobs. …
Automate your support system
Use RB Web’s Support Ticket System to communicate between your office and your clients and reporters. …
Keeping track of important client dates
In RB8, you can enter any event you want to remember for contacts, such as birthdays or wedding anniversaries. …
Know who is calling
You can easily see who your best clients are by looking at the number of calls they generate. …
Storing resource-related documents
Like the repositories for case, job, witness, invoice and firm in RB8, you have a place in the central repository to store all resource-related documents, such as signed contracts. …