Category Archives: ReporterBase
Know what clients prefer
With today’s cutthroat competition from all sides, trying to compete on price can be a quick road to ruin for a small company. …
Printing form letters to contacts
Use RB8’s extensive variety of form letters to streamline your correspondence to contacts. …
Add SSL certification to your RB Web
Did you ever have a client ask if your RB Web site is SSL-certified? …
Saving reporters money
Help your reporters keep more of their money in their pockets without costing your business extra with these RB and RB Web features …
Expand your company’s reach through collaboration
Exchanging jobs with other litigation support agencies around the country and the world is a common way of providing clients with superior service and increasing their loyalty. …
Reasons to use RB-PDF transcripts
RB8 includes a free conversion program for turning reporters’ ASCII files into PDF transcripts. …
Protect your business from fraud & embezzlement
In this post-Enron world, businesses have had to rethink how they manage and account for their financial well-being. …
Passive Marketing
RB8’s calendar includes several automated email procedures for informing clients about the status of their requests and jobs unobtrusively. These emails also work as a way of passively marketing your business by keeping your company, not just an individual reporter, in your clients’ minds. …
Outsource to improve profitability
Outsourcing can be a good way to increase your business’s profitability when you hand off discrete business processes to specialists in those processes. …
Offer online pay statements
If you have RB Web, reporters and other resources can access their pay statements online so that you do not have to mail them paper statements. …