Information for users of ReporterBase & MetaRecords, business management software for legal support businesses
Keep reporters informed without interrupting their day
Use RB8’s SMS capability to notify reporters of their job assignments easily and reliably. …
Keep track of things in RB8
Add the tracking plug-in to your RB8 office management system to monitor jobs as they advance through your production workflow, then keep tabs on job-related files and media in storage afterwards. …
Add SSL certification to your RB Web
Did you ever have a client ask if your RB Web site is SSL-certified? …
Send text messages from RB8
Use RB8’s Short Message Service (SMS) text messaging to send a short message to someone’s cell phone. It’s easier than texting from a cell phone and faster than calling. …
Saving reporters money
Help your reporters keep more of their money in their pockets without costing your business extra with these RB and RB Web features …
Reduce overhead with an RB system
An RB system can help your business be more efficient and save money in many ways. …
Expand your company’s reach through collaboration
Exchanging jobs with other litigation support agencies around the country and the world is a common way of providing clients with superior service and increasing their loyalty. …
Reasons to use RB-PDF transcripts
RB8 includes a free conversion program for turning reporters’ ASCII files into PDF transcripts. …
Protect your business from fraud & embezzlement
In this post-Enron world, businesses have had to rethink how they manage and account for their financial well-being. …
Passive Marketing
RB8’s calendar includes several automated email procedures for informing clients about the status of their requests and jobs unobtrusively. These emails also work as a way of passively marketing your business by keeping your company, not just an individual reporter, in your clients’ minds. …