Category Archives: Marketing
Set up a case repository
To give parties to a case online access to case files, you must set up the case in RB8, add parties to the case (entering their firms and other information into RB8), assign passwords and user IDs to parties, scan and upload documents into RB8 and turn on access through RB Web. …
Add SSL certification to your RB Web
Did you ever have a client ask if your RB Web site is SSL-certified? …
Expand your company’s reach through collaboration
Exchanging jobs with other litigation support agencies around the country and the world is a common way of providing clients with superior service and increasing their loyalty. …
Reasons to use RB-PDF transcripts
RB8 includes a free conversion program for turning reporters’ ASCII files into PDF transcripts. …
Passive Marketing
RB8’s calendar includes several automated email procedures for informing clients about the status of their requests and jobs unobtrusively. These emails also work as a way of passively marketing your business by keeping your company, not just an individual reporter, in your clients’ minds. …
Provide online case repositories to increase business
Increase your business and client loyalty with online case repositories to handle complex litigation cases involving multiple parties and lots of documents. …
Client benefits of RB Web
Because information in your RB8 database automatically appears in RB Web, you can offer these benefits to your clients at little or no cost above the monthly subscription price for RB Web. …
Marketing with RB Web
RB Web is a round-the-clock marketing tool for your business. Here are some ways to win new clients and cross-sell services to existing clients …
Search for specific types of firms in your database
RB8’s Marketing Inquiry function gives you the ability to search for specific types of firms in your client base, such as your top 100 firms by revenue. …
Marketing tips
RB tools and strategies from fellow users to help you promote your firm. …