Category Archives: ReporterBase
Confirm next day’s jobs by email
Instead of calling each client to confirm the next day’s job, send confirmation request emails to all clients at once first thing in the morning. …
Change the default settings for the subject line and body of emails
These instructions apply to both confirmation and cancellation emails …
Using the global clipboard
You can copy text from look-up fields in one function, then paste into the same type of fields in another function. …
Offer incentive bonus programs
Well-planned incentive bonus programs can help you attract and retain highly talented reporters. …
Know who has stopped calling
According to a marketing study, your chances of winning back a former client are statistically two to four times higher than landing a new one. …
Know what clients prefer
With today’s cutthroat competition from all sides, trying to compete on price can be a quick road to ruin for a small company. …
Printing form letters to contacts
Use RB8’s extensive variety of form letters to streamline your correspondence to contacts. …
Add SSL certification to your RB Web
Did you ever have a client ask if your RB Web site is SSL-certified? …
Saving reporters money
Help your reporters keep more of their money in their pockets without costing your business extra with these RB and RB Web features …
Expand your company’s reach through collaboration
Exchanging jobs with other litigation support agencies around the country and the world is a common way of providing clients with superior service and increasing their loyalty. …